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All Health Care Providers that receive funding from the U.S. Department of Health and Human Services (HHS) must meet new compliance requirements set forth in Section 1557 of the Affordable Care Act no later than October 16th, 2016. Please review this article from HHS to...
Meeting the Health Care Needs of Diverse Populations: Our latest research report provides a framework for hospitals and other health care organizations to develop and employ practices for meeting diverse patient needs. The report also includes a self-assessment tool that organizations can use to initiate discussions...
[separator type='transparent' color='' thickness='' up='' down=''] A Manual for Health Care Professionals [separator type='transparent' color='' thickness='' up='' down=''] You've probably heard the story: The doctor asks the non-English-speaking patient how he's doing; the patient gives a lengthy response involving wild gesticulations and dramatic facial expressions, and the interpreter...
[separator type='transparent' color='' thickness='' up='' down=''] One of the first points cited in favor of telephone interpreting is cost savings, though it is in fact not always cheaper than on-site interpreting. Other advantages include: Around-the-clock availability – medical emergencies and crimes do not always happen during business...
Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: This monograph was developed by The Joint Commission to inspire hospitals to integrate concepts from the communication, cultural competence, and patient- and family-centered care fields into their organizations. The Roadmap for Hospitals provides recommendations to help hospitals...
