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Meeting the Health Care Needs of Diverse Populations: Our latest research report provides a framework for hospitals and other health care organizations to develop and employ practices for meeting diverse patient needs. The report also includes a self-assessment tool that organizations can use to initiate discussions...
[separator type='transparent' color='' thickness='' up='' down=''] One of the first points cited in favor of telephone interpreting is cost savings, though it is in fact not always cheaper than on-site interpreting. Other advantages include: Around-the-clock availability – medical emergencies and crimes do not always happen during business...
Advancing Effective Communication, Cultural Competence, and Patient-and Family-Centered Care: This monograph was developed by The Joint Commission to inspire hospitals to integrate concepts from the communication, cultural competence, and patient- and family-centered care fields into their organizations. The Roadmap for Hospitals provides recommendations to help hospitals...
